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Common questions and answers

Is this month-to-month or am I making a commitment for X months when I sign up?

This is a month-to-month membership. You can cancel anytime and when you do your credit card won’t be charged again unless you reactive your membership.

When will my credit card be billed?

We bill you credit card on the day that you sign-up and each month thereafter on the 11th of the month until you cancel or your membership is cancelled by us.

When do I get my Bungalower Bundle?

The Bungalower Envelopes are sent out the second week of the month. To get that month’s envelope you need to signup by the end of the previous month.

How do I cancel my membership?

We’ll assume you are asking hypothetically, because our Bundle is amazing and you'll never want to leave. If you want to cancel your membership just log into your account, click "Edit" under your subscription and click "Cancel Subscription".

If you can't log into your account send us an email at lauren@bungalower.com and proceed to break our little hearts.

How to I updated my credit card or shipping address?

Just log into your account and click "Edit" under the payment or shipping address.

If you signed up prior to November 1, 2014 you can fill out our renewal form with the correct information. The renewal form can be found at Bungalower.com/renewal or send an email directly to lauren@bungalower.com so we can handle it for you.

When do the gift certificates and insider deals expire?

Each gift certificate and deal will have an expiration date printed on them. By default all gift certificates and deals will have an expiration date of six months. While this may vary from time to time, we do our best to make the deals as valuable and useful to our members. If they aren’t we’ll turn down a business or send you that deal via email as a bonus offer.

How can I send your members something from my business?

We appreciate the offer and you can contact us to let us know that you are interested but keep in mind our restaurant gift certificates have to be from great local restaurants and our find cards are for new and unique places that are in the Bungalower area. We are very picky about what we send our members but we’re happy to listen to all ideas.

Have you thought about giving members _____ ?

Maybe..maybe not. We love hearing ideas from our members on what you would like to see so please contact us to let us know.

How come you didn’t answer my question?

Don’t take it personally. Just contact us and we’ll be happy to get right on it.